THURSDAY // SEPTEMBER 24 // 11:00 AM - 4:00 PM CST

11:00 am - 11:15 am CST // 12:00 pm - 12:15 pm EST


Cindy Rockett, TCCN Board Chair, Executive Director, Crossroads Medical Mission

Mary Kiger, Executive Director, TCCN

Andra Moran, Songwriter, Singer, Author, Worship Designer

11:15 am - 12:00 pm CST // 12:15 pm - 1:00 pm EST


"Lending Our Collective Strengths to a New COVID World"

Morgan McDonald, MD, Deputy Commissioner for Population Health, Tennessee Department of Health

This session will cover:
-Describing patterns of the COVID-19 pandemic in Tennessee with particular focus on health disparities
-Describing the economic and resulting impacts of the pandemic
-Improving partnerships with public health in health care delivery and messaging to vulnerable populations

12:00 pm - 1:15 pm CST // 1:00 pm - 2:15 pm EST


"PrEPping to End the HIV Epidemic"

Joe Taylor, Music City PrEP, Chief Medical Officer

Mary Kiger, Executive Director, TCCN; Community Relations Director, Music City PrEP

We're just eight months into the SARS-CoV-2 pandemic, and we're racing towards a vaccine developed from the dividends of AIDS/HIV research.  And yet, 35 years later, there is still no vaccine for HIV.  Join us for a discussion on the efforts to finally end the HIV pandemic with a daily pill (PrEP) that effectively reduces the risk of transmission by 99%. The medication is a game-changer, it's expensive, and the public is under-educated on its existence.  Learn how a tiny non-profit in Nashville has become one of the largest PrEP providers in the region by making the medication available for free in a stigma-free setting.


"BlueCross Healthy Place Program"

Chelsea Johnson, Director, BCBST

Chelsea will share an overview of the BlueCross Healthy Place program, both historically and how the program will continue to be relevant in the future. Information will be shared about how to bring a BlueCross Healthy Place to your community!

Daniel Jayore, Director of Workforce Development, Tennessee Center for Health Workforce Development (TCWD)

"Pandemic: Catastrophe or Opportunity"

Marty Hiller, ECHO, Sr. Clinic Consultant, Empowering Church Health Outreach

The COVID-19 pandemic has presented numerous challenges to free and charitable clinics. Yet, there have also emerged opportunities for the sector to advance their missions.  This talk will explore a number of these opportunities for TCCN members to pursue to strengthen their organizations even during challenging times for the nation as a whole.

"Helping Large Employers Get Back to Work During a Pandemic"

Kim Beck, Senior Client Services Manager​, Spoken Here Foreign Language Services

Dara Wheeler, Chief Marketing Officer, Axiom Medical

A story about using effective communication to serve multi-lingual populations and get Tyson Foods' employees back to work during COVID-19 pandemic. Also, we will offer the perspective we gained through the experience and share our thoughts on why it's important to national food supply and the well being of Tennessee community members.

"Target:BP - Mapping a Plan for Management"

Brenda Miller, VP of Health Strategies, Middle Tennessee, American Heart Association


"Zero Suicide & Mental Health Resources"

Tom Starling, CEO, Mental Health America of the MidSouthLearn about behavioral health resources at your fingertips and the new launch of the Zero Suicide Initiative.  You'll want to participate to learn the warning signs and risk factors associated with suicide, along with how your clinic can implement best practices to prevent suicides

1:15 pm - 1:30 pm CST // 2:15 pm - 2:30 pm EST


1:30 pm - 2:15 pm CST // 2:30 pm - 3:15 pm EST



"Inside Out: Understanding our Implicit Bias"

Erika Burnett, Founder, The Burnett Group, LLC

This workshop will serve as an introduction to concepts and various frameworks necessary to more deeply understand implicit bias. Attention will be spent evolving a clearer understanding of implicit bias, and its impact on personal dynamics. As a collective, we will assess the ways in which implicit bias shows up in workplace dynamics, service delivery, and client engagement. Finally, participants will learn tools to minimize bias, specifically in relation to the populations most frequently in contact with, and strategies for strengthening relationships.


"Going Where the Grass is Brownest: A Population-Based Model of Care for Underserved Populations" 

Dr. David Bull,  Clinical Psychologist and Director of Integrative Services,
Maynardville Clinic, Cherokee Health Systems

This presentation will discuss Cherokee Health Systems' population-based integrated model of care, the underserved populations this model serves, and application of telehealth practice.


"Dentistry in a COVID-19 world – New Policies, Procedures and Tools for Success"  

Rhonda Switzer-Nadasdi, DMD, Chief Executive Officer, Interfaith Dental

This presentation will discuss how Interfaith Dental has adapted it’s care delivery systems in response to COVID-19 and what we learned to take us forward.


"The Importance of Understanding Early Life Adversity and Why It Matters in the Long Run"

Melissa McGee, Council on Children's Mental Health Director, Tennessee Commission on Children and Youth

The future prosperity of any society depends on its ability to foster the health and well-being of the next generation.

When Tennessee invests wisely in children and families, the next generation will pay that back through a lifetime of productivity and responsible citizenship. This presentation will explore how Adverse Childhood Experiences (ACEs) harm the developing brains and bodies 

of children compromising the foundation for lifelong health. The ACE research has resulted in child abuse and neglect being acknowledged as a major public health problem and a leading cause of early death. This presentation will also identify community-based, trauma-informed strategies to prevent and mitigate ACEs and build resilience in children, as well as addressing ACEs throughout the lifespan. Understanding the ACE research deepens professional knowledge across sectors and creates a common language for collectively addressing community challenges.

2:15 pm - 2:30 pm CST // 3:15 pm - 3:30 pm EST


2:30 pm - 3:00 pm CST // 3:30 pm - 4:00 pm EST



"How Have You Adapted Your Policies and Procedures During the Pandemic?"

Rachel Depperschmidt, Quality and Research Coordinator, Church Health

What changes has your organization adopted in response to COVID-19? Let's convene together to share our experiences of organizational agility in providing care for our patients during COVID-19. We can all learn from each other's COVID-19 adaptations as we consider what healthcare delivery changes brought about by COVID-19 will become new quality of care standards. 


"How Have You Adapted Fundraising During COVID-19?"

Katie Richards, Chief Development Officer, Siloam Health

Facilitated by Katie Richards, this session will be a discussion among the group with open communication. Tell your story, learn from others, and share experiences - join the conversation!


"Adopting Telehealth as a New Way of Working"

Jenny Bartlett-Prescott, Chief Operating Officer, Church Health

Fredia Lusk, Executive Director, Community Clinic of Shelbyville and Bedford County

Although the technology has been available for over a decade, COVID-19 pushed providers worldwide to adopt some version of telehealth or face extinction.  Telehealth can work for free and charitable providers in a lot of different ways and promises to remain an essential tool for providing care long after we are safe from coronavirus.  What does it mean to “Adopt Telehealth as a New Way of Working?”  Jenny Bartlett-Prescott, COO, Church Health in Memphis and Fredia Lusk, Executive Director, Community Clinic of Shelbyville and Bedford County will describe how telehealth works in each of their environments, share lessons learned and engage participants in sharing their success and challenges.  Join them!


"Advocacy 101"

Rae Bond, CEO, Chattanooga-Hamilton County Medical Society and Foundation

Jennifer Flanagan, Executive Director, Salvus Center

Advocacy is telling your story in a compelling way that motivates others to support your mission. Usually, people think of advocacy in terms of impacting legislation, but it can be a much broader tool to build support for your programs. Advocacy 101 will be a brief overview of advocacy, including a look at how to win legislative and governmental support for your programs!

2:15 pm - 2:30 pm CST // 3:15 pm - 3:30 pm EST


3:15 pm - 4:00 pm CST // 4:15 pm - 5:00 pm EST


"2020 Lessons Learned - Free and Charitable Clinics Leadership in Care and Policy"

Nicole Lamoureux, President & CEO, National Association of Free and Charitable Clinics • NAFC

2020 has been the year that has taught Free and Charitable Clinics and Pharmacies how to Plan, Proceed and Pivot. This session will provide an update on the state of health care in the United States, the important role that Free and Charitable Clinics play as members of the safety net and what is on the horizon.

The mission of TCCN is to support, educate, and represent non-profit organizations that provide charitable

health care services to low-income, uninsured and underserved Tennesseans.